Eksa Reviews

To contact EKSA customer support, reach out via email at info@eksa.net for general inquiries or support@eksa.net for after-sales or warranty claim related queries. There's also a global hotline available for phone calls. For customers in India, use info@eksa.in for pre-sale or order-related queries. Always here to assist, the customer service team can help with product inquiries, technical assistance, or any other concerns. Connect via email, phone, or live chat for prompt assistance. If the information provided is not sufficient, please let us know.

On the website eksa.net, a variety of products are available with different prices. For instance, the EKSA® E900 BT Ultra-Low Latency Multi-Platform Wireless Gaming Headset is priced at $79.99 USD. The EKSA® E1000 WT True 2.4 GHz Wireless Gaming Headset with ENC is available for $69.99 USD. The EKSA® StarEngine Pro Gaming Headset is listed at $74.99 USD. The EKSA® GT1 Cobra True Wireless Gaming Earbuds (Upgraded Version) range from $19.99 USD to $36.99 USD. The EKSA® E900 Pro 7.1 Virtual Surround Sound Gaming Headset (Upgraded) is priced between $49.99 USD and $99.98 USD. The EKSA® AirComfy S Superlight Gaming Headset and the EKSA® Fenrir S Xbox Gaming Headset are both available for $49.99 USD. The EKSA® E1000 RGB USB Gaming Headset is priced at $31.99 USD. The EKSA® Glimmer Wireless RGB Mechanical Gaming Keyboard is listed at $129.99 USD. The EKSA® W1 7.1 Virtual Surround Sound RGB Headset Stand is available for $24.99 USD. Prices for other products and accessories vary. It's recommended to check the website for the most accurate and up-to-date pricing information.

eksa.net is known for its high-quality gaming headsets. Some of the top gaming headsets include the E900 Pro in black, white, and yellow, the E1000 WT, the E900 BT, the AirComfy S, the StarEngine Pro, the Fenrir S, and the E1000. They also offer the E900 BT Ultra-Low Latency Multi-Platform Wireless Gaming Headset, the Glimmer Wireless RGB Mechanical Gaming Keyboard, the Fenrir S Xbox Gaming Headset, the AirComfy S Superlight Gaming Headset, the W1 7.1 Virtual Surround Sound RGB Headset Stand, the E1000 My Time at Sandrock Edition RGB USB Gaming Headset, the E900 Lords Mobile Edition Wired Stereo Gaming Headset, and the StarEngine Pro Gaming Headset. The website provides 24/7 lifetime customer support, a 24-month warranty, and 100% money-back payment security. The products are highly recommended by customers for their comfort, functionality, and sound quality.

The website eksa.net offers several payment methods. These include Alipay, Mastercard, Paypal, and Visa. These payment methods are consumer-friendly as they offer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant. The website also has a return and refund policy. They accept order cancellation before the product is shipped or produced. The refund of the order will be processed after the order is cancelled and it may take 1-5 business days to return to the original payment bank. They do not accept the order cancellation request if the product is already shipped out. They accept return of products if the product delivers with manufacturing defectives. The return request should be made within 14 days after delivery of the product. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging. They require a receipt or proof of purchase to complete the return. The return address should be asked from their customer service at info@eksa.net. They only accept return/replacement due to product issues for one time within the 24-Month Warranty. They cannot exchange items unless they are defective or damaged. If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company chosen. If due to their reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. They do not charge a restocking fee to the consumers for the return of a product. Once the return is received and inspected, they will email a notification of receipt. They will also notify about the approval or rejection of the refund. After a mutual confirmation, the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment, within a certain amount of days. If the goods delivery failed as incomplete shipping address, they would not offer a refund for this. So, the information should be checked to be correct and complete before checking out. If the refund is not received yet, the bank account should be checked again. Then the credit card company should be contacted, as it may take some time before the refund is officially posted. Next, the bank should be contacted. There is often some processing time before a refund is posted. If the refund is still not received, their customer service at info@eksa.net should be contacted. They value customer satisfaction and easily request returns or refunds within 30 days of purchase. They guarantee a hassle-free process, dedicated support, and fast resolution.

Eksa.net has a detailed Return & Refund Policy. Customers have the right to apply for a return if the product delivers with manufacturing defectives. The return request must be made within 14 days after delivery of the product. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging. A receipt or proof of purchase is required to complete the return. Please note that return/replacement due to product issues can only be accepted ONE TIME within the 24-Month Warranty period.

As for the Shipping Policy, under normal circumstances, if product stocks are available in the local warehouse, orders will be sent out in 24 business hours, and shipping information will be updated in 72 business hours. Otherwise, it may take 5 business days to dispatch the parcel from an overseas warehouse. The estimated delivery time varies by country, ranging from 3 to 20 business days. Free shipping is offered on orders over $45. If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company chosen. If due to Eksa.net's reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. No restocking fee is charged to the consumers for the return of a product.

The warranty period for products purchased from Eksa.net is 24 months. Customers can claim this warranty for all EKSA products. However, return or replacement due to product issues can only be accepted one time within this 24-month warranty period. Products cannot be exchanged unless they are defective or damaged. Please note that this information is subject to the terms and conditions of Eksa.net's warranty policy.

Customers have the right to apply for a return on Eksa.net if the product delivers with manufacturing defectives. The return request should be made within 14 days after delivery of the product. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging. A receipt or proof of purchase is required to complete the return. The exact return address can be obtained by contacting customer service at info@eksa.net. Please note that return/replacement due to product issues can only be accepted for one time within the 24-Month Warranty. Items cannot be exchanged unless they are defective or damaged. Custom-order or personalized items do not have a right to 14 days refund. If the return is caused by the consumer, the consumer should be responsible for the shipping fee. If due to Eksa.net reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. No restocking fee will be charged to the consumers for the return of a product. Once the return is received and inspected, a notification of receipt will be emailed. After a mutual confirmation, the refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days. If the goods delivery failed as incomplete shipping address, no refund will be offered. So, it is important to check that the information is correct and complete before checking out. If a refund has not been received yet, first check the bank account again. Then contact the credit card company, as it may take some time before the refund is officially posted. Next, contact the bank. There is often some processing time before a refund is posted. If all of these steps have been taken and the refund has still not been received, contact Eksa.net at info@eksa.net.